Contact our B2B export team
Sourcing vanilla for the first time or expanding an existing supply chain — we reply to every enquiry within 24 hours on business days.
Tell us what you need
Fill in the essentials and send — the form opens WhatsApp with your request ready to go.
- WhatsApp+62 811-3941-4563
- Email[email protected]
- Business hoursMon–Sat, 08:00–18:00 WITA (UTC+8)
- LocationBali, Indonesia
- LanguagesEnglish, Bahasa Indonesia; Mandarin on request
Shipping to 25+ countries
Active corridors include the US, Canada, Germany, France, the Netherlands, the UK, Japan, South Korea, Australia, the UAE, India and China. Every shipment carries a phytosanitary certificate (Barantan), Certificate of Origin, commercial invoice, packing list, bill of lading or air waybill, and a Certificate of Analysis.
- Sea freight 14–30 days depending on destination
- Expedited air freight available
- Vacuum-sealed, food-grade cartons
Who to contact about what
Contact questions
How quickly do you respond?
Within 24 hours on business days (Mon–Sat, 08:00–18:00 WITA). WhatsApp is usually fastest; pricing or availability checks can take up to 48 hours.
Do you have sales representatives in my country?
No regional offices — the export team works centrally from Bali across 25+ countries by email, WhatsApp and video call. For major accounts we can meet at international food trade exhibitions.
Can I request a video call before my first order?
Yes — via Google Meet, Zoom or WhatsApp Video at a mutually convenient time.
Is Bali Vanilla Export the same as Juara Holding Group?
Bali Vanilla Export is a division of Juara Holding Group. Direct all vanilla enquiries to the export team through this page.