Question 1

1. Length and Uniformity

Accepted Answer

Gourmet-grade beans are generally expected to be longer and more visually uniform, since length and appearance matter directly for whole-bean retail and HORECA use. Beans intended for extraction are less dependent on visual length, since the extraction process does not require aesthetic uniformity — but buyers should still confirm the length range matches what was agreed, since mismatched length can affect packaging count and per-unit yield calculations downstream.

Question 2

2. Moisture Content

Accepted Answer

Moisture content affects both shelf life and weight-based pricing calculations, and it is one of the most commonly disputed specification points between buyers and suppliers. Importers with access to a moisture meter can spot-check on arrival; buyers without in-house testing capability should request a Certificate of Analysis or third-party lab report as part of the shipment documentation instead of relying on visual assessment alone.

Question 3

3. Splits and Physical Defects

Accepted Answer

Split beans (where the pod has cracked or split along its length) are generally considered a lower grade for whole-bean applications, though they can still be acceptable — sometimes even preferred — for extraction use, where the split does not affect flavor yield. Buyers should clarify with their supplier whether their contract specification tolerates a certain percentage of splits, and what percentage was agreed before shipment.

Question 4

4. Mold, Discoloration, and Off-Odor

Accepted Answer

Any visible mold, unusual discoloration, or off-odor on arrival is a red flag that should trigger immediate documentation (photos, notes) and communication with the supplier, since this can indicate moisture problems during curing or packaging failure during transit. This is also where proper shipment packaging, as discussed on our storage and shipment page, plays a preventive role.

Question 5

Should Buyers Use Third-Party Inspection Services?

Accepted Answer

For larger or higher-value shipments, some buyers engage independent third-party inspection services to verify grading and quality before or immediately after shipment, adding a layer of verification beyond the exporter's own QC process. This is a reasonable practice for buyers without in-house testing capability or for first-time orders where trust with a new supplier has not yet been established through a track record of prior transactions.

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